Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and Residency Partners, Lda. ("Residency Partners," "Company," "we," or "us"). These Terms govern your access to and use of the ResidencyPartners.com website (the "Site"), our services for residency and citizenship consulting, and any other related products, content, or tools we provide (collectively, the "Services"). By visiting the Site, creating an account, or using our Services, you agree to be bound by these Terms and ourPrivacy Policy

1. Introduction and Acceptance

1.1 Contract Formation.

legal@residencypartners.com. If you do not agree to these Terms, you must not use our Services.By accessing or using the Site or Services, you confirm that you have read, understood, and agree to be bound by these Terms. You may also be required to actively accept these Terms (for example, by checking a box or clicking an "I Agree" button) when creating an account or purchasing a service package. If you do not accept these Terms in full, do not use the Site or Services.1.2 Eligibility.The Services are intended only for individuals who are at least 18 years old and have the legal capacity to form a binding contract under the law applicable to them. By using the Site, you represent that you meet these eligibility requirements. Residency Partners does not knowingly provide Services to minors.1.3 Updates to Terms.We reserve the right to update, modify, or replace these Terms at any time. Any changes will be effective when posted on the Site, unless a later effective date is specified. We will endeavor to notify Users of material changes via email or prominent notice on our Site. Your continued use of the Services after the effective date of any revised Terms constitutes acceptance of the amended Terms.

• Account means a unique account created for you to access our Services or certain parts of the Site.

2. Interpretation and Definitions

For the purposes of these Terms:

The words "include," "includes," or "including" are deemed to be followed by the words "without limitation."

• Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of more than 50% of the voting shares, equity interest, or other securities.
• Content means all text, information, graphics, data, images, photographs, audio, video, software, code, and other material available on or through the Services.
• Service(s) means the residency and citizenship consulting services, eligibility assessments, digital content, online tools, and any other services provided through the Site.
• You or
• User means the individual accessing or using the Services, or the entity on whose behalf such individual accesses or uses the Services.

3. Scope of Services

3.1 Nature of Services.Residency Partners provides strategic advisory services for individuals seeking residency or citizenship by investment, entrepreneur visas, digital nomad permits, and other migration options. We perform initial eligibility assessments, compare programs across multiple jurisdictions, coordinate with licensed local lawyers and government-approved agents, and assist with application preparation. We are not a law firm and do not provide legal or tax advice; we facilitate your relationship with qualified professionals.3.2 No Guarantee of Outcome.Immigration and citizenship approvals are issued solely at the discretion of governments and competent authorities. While we offer guidance and administrative support, we cannot guarantee that any residency or citizenship application will be approved.3.3 Changes and Availability.We may modify, suspend, or discontinue any part of the Services at any time without prior notice. We may also restrict the availability of the Services to any person or geographic area at our sole discretion. You agree that we will not be liable for any modification, suspension, or discontinuance of the Services.3.4 Third-Party Content and Services.Our Services may involve third-party platforms, such as government application portals, payment processors, or background-check providers. Your use of third-party services is governed by their terms and policies. We are not responsible for third-party acts or omissions.

4. User Eligibility and Responsibilities

4.1 Account Registration.To access certain parts of the Services, you may need to create an Account. When you create an Account, you agree to provide accurate, complete, and current information. You are responsible for keeping your Account information up to date. You may not create an Account on behalf of another person unless you have permission to do so.4.2 Account Security.You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. You must promptly notify us if you suspect unauthorized access or use of your Account. We reserve the right to disable any username, password, or other identifier at any time if, in our reasonable opinion, you have violated any provision of these Terms.4.3 Acceptable Use.You agree to use the Services only for lawful purposes and in accordance with these Terms. You will not:

4.4 Compliance with Laws.You are responsible for ensuring that your use of the Services complies with all laws and regulations applicable to you, including immigration, tax, data-privacy, and anti-money-laundering laws. If you are using the Services on behalf of an entity, you represent that you have authority to bind that entity and that entity accepts these Terms.

• violate any applicable law or regulation;
• misrepresent your identity or submit false information;
• upload, post, or transmit any content that is defamatory, obscene, offensive, hateful, inflammatory, threatening, or otherwise objectionable;
• infringe any patent, trademark, trade secret, copyright, or other intellectual property rights of any third party;
• attempt to gain unauthorized access to our Site or Services or interfere with any security features;
• reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from the Services;
• engage in any action that imposes an unreasonable or disproportionately large load on our infrastructure.

5. Right to Modify Terms

Residency Partners reserves the right, at its sole discretion, to modify or replace these Terms at any time. When we do so, we will update the "Last Updated" date at the top of this page. We may also provide additional notice (e.g., an email or a message on the Site) for material changes. It is your responsibility to review the Terms periodically. Continued use of the Services after changes become effective constitutes your acceptance of the new Terms.

6. Fees, Payment, and Refund Policy

6.1 Fees.Some Services are offered for a fee. We will inform you of the fees before you accept them. Fees may vary based on the service package, jurisdiction, or complexity of your case. All fees are quoted in euros unless otherwise stated and are exclusive of taxes and government filing fees.6.2 Payments.We accept various payment methods through third-party payment processors. By providing a payment method, you represent that you are authorized to use that method and authorize us (or our payment processor) to charge the applicable fees.6.3 Billing and Subscriptions.If you purchase a subscription plan, you agree to recurring billing. We will automatically charge your payment method at the beginning of each billing cycle until you cancel. You can cancel at any time by contacting us or using the account management tools on the Site. Cancellations are effective at the end of the current billing period; we do not provide pro-rated refunds.6.4 Refunds.Fees paid for consultations, strategy sessions, and service packages are non-refundable unless otherwise specified in writing or required by applicable law. Because we invest significant time and resources once we begin work on your case, we do not typically offer refunds if you change your mind or withdraw.6.5 Taxes.You are responsible for any taxes, duties, or levies imposed by governmental authorities associated with your purchase or use of the Services.

7. User Content and Feedback

7.1 Ownership of User Content.You retain ownership of any information, documents, or materials you submit through the Services ("User Content"). You grant us a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, and display such User Content for the purpose of providing and improving the Services.7.2 Accuracy of Information.You are responsible for ensuring that your User Content is accurate, truthful, and complete. Submitting false or misleading information may result in delays, denial of your application, suspension of your Account, or legal consequences.7.3 Feedback.If you provide feedback, suggestions, or recommendations about the Services ("Feedback"), you acknowledge that we may use such Feedback for any purpose without compensation or obligation to you. Feedback does not create any confidentiality obligation for us.

8. Intellectual Property Rights

8.1 Company Content.All intellectual property rights in the Site and Services, including text, graphics, logos, icons, photographs, videos, software, and any other material provided by Residency Partners ("Company Content"), are owned by Residency Partners or our licensors. All rights not expressly granted are reserved. You may use the Company Content solely for personal, non-commercial purposes and in compliance with these Terms. You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any Company Content without prior written permission from us.8.2 Trade Marks.The Residency Partners name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Residency Partners or our affiliates. You must not use such marks without our prior written permission.

9. Copyright and DMCA Policy

9.1 Respect for Copyright.We respect the intellectual property rights of others and expect Users to do the same. If you believe that any content on the Site infringes your copyright, please notify us in writing with the following details: (a) identification of the copyrighted work claimed to have been infringed; (b) identification of the infringing material; (c) your contact information; (d) a statement that you have a good-faith belief that use of the material is not authorized; (e) a statement that the information you provide is accurate and that you are authorized to act on behalf of the copyright owner; and (f) your physical or electronic signature.9.2 Removal and Counter-Notice.Upon receipt of a valid notice, we may remove or disable access to the allegedly infringing material. If you believe your content was removed in error, you may send us a counter-notice that includes evidence of your rights in the material. We may provide copies of notices and counter-notices to the parties involved or to third parties as required by law.

10. Third-Party Links and Services

10.1 Third-Party Sites.The Services may contain links to third-party websites, applications, or services that are not owned or controlled by Residency Partners. Links are provided solely for your convenience and do not constitute an endorsement or recommendation of any third party. We have no control over the content, policies, or practices of any third-party sites and are not responsible for them. Access and use of third-party sites is at your own risk.10.2 Third-Party Services.If the Services integrate with or use third-party services (such as payment processors, identity-verification providers, or background-check services), those services are subject to their own terms and privacy policies. You agree to comply with such terms. We are not responsible for any issues or disputes arising from third-party services.

11. Privacy and Data Protection

11.1 Privacy Policy.Your privacy is important to us. OurPrivacy Policyexplains how we collect, use, store, and share your personal data when you use the Services. By using the Services, you acknowledge that we will process your personal information in accordance with our Privacy Policy and applicable data-protection laws.11.2 Data Use and Sharing.We may collect and process personal data you provide to us in connection with your residency or citizenship application. We share your information with trusted partners and service providers to facilitate document verification, background checks, government submissions, payment processing, and other necessary functions. We do not sell your personal data. For more details, please read our Privacy Policy.11.3 Security Measures.We implement administrative, technical, and physical security measures designed to protect your data. While we strive to protect your information, no system is 100% secure and we cannot guarantee absolute security. You are responsible for protecting your login credentials and notifying us of any suspected security breaches.

12. Disclaimers

12.1 "AS IS" and "AS AVAILABLE."The Site and Services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. To the fullest extent permitted by law, Residency Partners disclaims all warranties, express or implied, statutory or otherwise, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be uninterrupted, secure, or error-free; that defects will be corrected; or that any part of the Services or the servers that make them available are free from viruses or other harmful components.12.2 No Legal or Tax Advice.The information provided through the Services, including on our blog, in webinars, or during consultations, is for general informational purposes only and should not be relied upon as legal, tax, financial, or investment advice. Residency Partners is not a law firm or tax advisor. You should consult qualified professionals for advice regarding your specific situation.

13. Limitation of Liability

13.1 Exclusion of Damages.To the maximum extent permitted by law, Residency Partners and our affiliates, officers, directors, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, goodwill, data, or other intangible losses, arising out of or in connection with your use of, or inability to use, the Services.13.2 Aggregate Liability.Our total liability for all claims arising out of or relating to these Terms or the Services, whether in contract, tort, or otherwise, shall not exceed the total amount you have paid to Residency Partners for the Services during the twelve (12) months preceding the event giving rise to the claim.13.3 Basis of the Bargain.You acknowledge that Residency Partners has offered the Services and set its fees in reliance upon the warranty and liability limitations set forth in these Terms, which form an essential basis of the bargain between you and Residency Partners.

14. Indemnification

You agree to indemnify, defend, and hold harmless Residency Partners, its affiliates, and their respective directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising out of or in connection with: (a) your use of the Services; (b) your breach of any of these Terms; (c) your violation of any law or regulation; (d) your User Content; or (e) your infringement of any third-party rights. We reserve the right, at our expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with us in such defense.

15. Governing Law and Jurisdiction

15.1 Governing Law.These Terms and any dispute arising out of or relating to them will be governed by and construed in accordance with the laws of the Portuguese Republic, without regard to its conflict of law principles. If you are a consumer residing in the European Union, you may benefit from any mandatory provisions of the law of the country in which you reside.15.2 Dispute Resolution.We prefer to resolve disputes amicably. If you have any concerns about the Services, please contact us first to try to resolve the matter. If we cannot resolve the dispute informally, you and Residency Partners agree to submit to the exclusive jurisdiction of the courts of Lisbon, Portugal, unless mandatory consumer protection laws provide otherwise.15.3 Arbitration (Optional).In our sole discretion, we may require that certain disputes be resolved through binding arbitration under the rules of a recognized arbitration body. If applicable, the arbitration shall take place in Lisbon, Portugal, in the English or Portuguese language. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

16. Force Majeure

Residency Partners will not be liable for any failure or delay in performance under these Terms to the extent caused by circumstances beyond our reasonable control, including natural disasters, government actions, cyber-attacks, wars, terrorism, labor disputes, electrical or internet breakdowns, or any other event of force majeure.

17. Termination

17.1 Termination by Company.We may, in our sole discretion, terminate or suspend your Account and access to the Services, with or without prior notice, for any reason, including violation of these Terms, non-payment, fraudulent or abusive behavior, or to comply with legal or regulatory requirements. Upon termination, your right to use the Services will cease immediately.17.2 Termination by User.You may terminate these Terms at any time by closing your Account and discontinuing your use of the Services. You remain responsible for any outstanding fees or obligations incurred prior to termination. To close your Account, please contact us at the address below.17.3 Effect of Termination.Upon termination by either party, all rights granted to you under these Terms will immediately cease. Sections 12 through 20 will survive any termination or expiration of these Terms.

18. Severability and Waiver

18.1 Severability.If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent possible, and the remaining provisions will continue in full force and effect.18.2 Waiver.No failure or delay by Residency Partners in enforcing any provision of these Terms shall be deemed a waiver of such provision or of any other provision. Our waiver of any breach of these Terms shall not be deemed a waiver of any subsequent breach.

19. Changes to the Terms

We may revise these Terms from time to time. When we do, we will post the updated Terms on this page and update the "Last Updated" date. We will provide additional notice for material changes, for example by sending a message to the email address associated with your Account or by prominently posting a notice on the Site. Your continued use of the Services after the effective date of any revised Terms constitutes acceptance of the updated Terms. If you do not agree to any updated Terms, you must cease using the Services.

20. Contact Information

If you have questions about these Terms, wish to exercise any legal rights, or need assistance, you may contact us at:Residency Partners, Lda.Email:Phone:+351 969244070We will use commercially reasonable efforts to respond to inquiries and resolve complaints in a timely manner.

21. Entire Agreement

These Terms, together with our Privacy Policy and any additional policies or guidelines incorporated by reference, constitute the entire agreement between you and Residency Partners regarding your use of the Site and Services and supersede all prior or contemporaneous communications and proposals, whether oral or written. If there is a conflict between these Terms and any additional terms, the additional terms will control for that conflict.

22. No Partnership or Agency

Nothing in these Terms shall be construed to create a partnership, joint venture, employment, or agency relationship between you and Residency Partners. Neither party has authority to enter into agreements or make commitments on behalf of the other party.

23. Assignment

You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms in connection with a merger, acquisition, sale of assets, or by operation of law.24. Headings.Section titles and headings in these Terms are provided for convenience only and do not affect the interpretation of any provision.